The PayPal sign in will timeout if inactive for a few minutes, once the PayPal member types in their password the current screen they were using will re-appear so they can continue with the donation. There may also be pc

issues interfering, I have listed a document below that explains how to clear the cache, this can help eliminate pc problems.

 

 

How to clear the cache:

 

Cache or Temporary Internet files are used when you return to previously viewed web pages. If you experience difficulty viewing a web page, the cache may be corrupted. In addition, if you do not clear your cache files

periodically, you may experience longer loading or browser closing times.

 

In order to improve your performance on the web and specifically while visiting our site, we suggest that you occasionally clear your cache.

 

Below are instructions to clear your cache for various browsers. If your browser is not listed below, we suggest that you use the help section of your browser or contact their customer service center.

 

Clearing cache and cookies for Internet Explorer (MSN users should also use these steps):

 

   1.  Click "Start" button.

 

   2.  Select "Settings" and click "Control Panel". (Your version may be

Start > Control panel.)

 

   3.  Double-click on the Internet (or Internet Options) and select the

"General" tab.

 

   4.  In the Temporary Internet Files section, click "Settings" and choose

"View Files".

 

   5.  Click "Edit" and select "Select All".

 

   6.  Press the "Delete" key on your keyboard. If prompted to delete your

cookies, click "Yes".

 

Clearing cache and cookies for Mozilla browser:

 

   1.  Click "Edit" at the top of the browser.

 

   2.  Click "Preferences" in the drop down menu.

 

   3.  On the left side Category "tree" click the "plus" sign to the left

of "Privacy & Security".

 

   4.  Under "Privacy & Security" click the "plus" sign to the left of

"Cookies".

 

   5.  In the window the pops up on the right click the button "Manage

Stored Cookies".

 

   6.  Ensure that the box towards the bottom of this window that states:

"Don't allow sites that set removed cookies to set future cookies" is

UN-CHECKED.

 

   7.  Click "Remove all cookies".

 

   8.  Click "close".

 

   9.  On the left side directory "tree" click the "plus" sign next to

"Advanced".

 

   10.  Under "Advanced" click on "Cache".

 

   11.  Click the button on the right window that says "Clear Cache".

 

   12.  Click "OK".

 

Clearing cache and cookies for Firefox:

 

   1.  Select "Tools" from the top of your browser.

 

   2.  Select "Options".

 

   3.  Click the "Privacy" icon in the left hand side of the "Options" pop

up window.

 

   4.  Click the "Clear" button next to the "Cookies" field.

 

   5.  Click the "Clear" button next to the "Cache" field.

 

Clearing cache and cookies for newer versions of Firefox:

 

   1.  Select "Tools" from the top of your browser.

 

   2.  Click "Clear Private Data from the file menu." Alternatively you can

press CTRL+SHIFT+DEL.

 

   3.  Check Cache and Cookies in the pop-up that opens. Make sure to

deselect all other options unless you want to clear those kinds of private

data too.

 

   4.  Click "Clear Private Data Now" to delete all checked options.

 

Clearing cache and cookies for Internet Explorer on a Macintosh:

 

   1.  Click "Explorer" or "Edit" at the top of your screen.

 

   2.  Click "Preferences".

 

   3.  Under Web Browser Preferences click "Advanced".

 

   4.  Click "Empty Now" on the right.

 

   5.  Click "OK".

 

   6.  Under "Receiving Files" Preferences click "Cookies".

 

   7.  Click "Delete" on the right.

 

   8.  Click "OK".

 

Clearing cache and cookies for AOL:

 

   1.  Open the AOL account.

 

   2.  Click "Settings" on the toolbar, ("My AOL" for older versions.)

 

   3.  Select "Preferences" ("Essentials" for newer versions).

 

   4.  Select "Internet Properties (WWW)" on the left-hand side, (Older

versions will show a "WWW" box).

 

   5.  In the middle of the Internet Options box is a section called

"Temporary Internet Files".

 

   6.  Click "Delete Files". Place a check mark in the "Delete All Offline

Content Box".

 

   7.  Click "OK".

 

Clearing cache and cookies for AOL on a Macintosh:

 

   1.  Click "My AOL" at the top of your browser.

 

   2.  Select "Preferences".

 

   3.  Click the "WWW" icon on the left hand side.

 

   4.  On the right hand side, click "Empty Cache Now".

 

   5.  Click "Advanced Settings" on the right. This will bring up a new

window for Advanced Settings.

 

   6.  To the left under "Receiving" click "Cookies".

 

   7.  Highlight all cookies and press "Delete" on your keyboard.

 

Clearing cache and cookies for Netscape on Microsoft Windows or Macintosh:

 

   1.  Open Netscape and select the "Edit" pull down menu.

 

   2.  Select "Preferences".

 

   3.  Click "Advanced" on the left hand side of the screen and then

"Cache". You will see an option to clear your disk and memory cache, it is

best to clear both types of cache.

 

   4.  You may also need to locate the folder on your hard drive named

"Cookies" or "Magic Cookies" and delete the cookies that are stored here.